SAP Solman - Change Control Management

Change Management Work Center

This work center allows you to manage all the changes in the project and provides central access to all the tools. To access Work Center, you should be authorized to view this.

To open Change Management Work Center, use Transaction SM_WORKCENTER.

This work center consists of the following functions −

Overview

The Overview tab consists of the summary of all functions in Change Management such as −

You can view Quality gate management projects assigned to your business partner.
All the requests for change assigned to your business partner.
You can also view all the changed documents assigned to your business partner and they can be further filtered based on different parameters.
License management information.

Projects − In this tab, Quality Manager and Quality Advisor boards can view status of software changes phase wise in system landscape.

Request for Change − Using this tab, you can view the list of all change requests and to further drill the details of each request. You can display or edit a change request by clicking on the request.

Change Documents − This tab is used to view all change documents, you can display and edit change documents by clicking on any document and also you can apply filter status wise.

System Recommendations − This tab is used to view system recommendations for an active solution.

Maintenance Optimizer − This tab is used to view the list of all product maintenance transaction and you can edit and display a specific product maintenance transaction.

License Management − This tab is used to manage the licenses centrally and to maintain certificates in system Landscape. You can also download licenses and certificates locally or can also activate/deactivate distribution of certificates on a system.

Queries − To perform complex searches, you can use queries that allows you to search by change documents, change requests, etc.

Reports − This is used for analyzing change management process- change requests and change documents.

Creating a Change Request

To create a change request, role SAP_CM_REQUESTER should be assigned.

You can create a new change request from the start or by using the copy option from an existing template.

Step 1 − To create a request, go to Request for Change − Create.

Step 2 − Enter all the mandatory fields, like −

Description
Sold to Party
Requester
Change Manager/ Approver details
Approval Procedure

Step 3 − Click the save button to create change request. A change request can be created from the following reference objects −

From WebUI Client
From an Existing Template
From Business Blueprint
From a Solution
From a Roadmap
From an Incident
From a Job Request
From System Recommendations
From a Project Task

Note − When a change request is created in the system, it is assigned to the Change Manager for validation and approval. The Change Manager can access the request in his worklist and take an action such as Validation, Approval, Rejection, or further clarification.

Change Document

When a Change request is approved by the Change Manager/ Person Responsible to validate and approve change, change document is created automatically in the system. The status of document is marked as being implemented.

A Change document structure consists of the following components

Header Level − It is used to store general data like developer ID, reference object details, project name for which change is created, and other information.
Assignment Blocks − It contains the data required for processing of change request. This includes information about, processing log files, transport requests, details of project/solution, incident, and the information about the test management.

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