Tools Provided by Hybris

SAP Hybris provides product for e-Commerce, Marketing, Sales and Service, Revenue and cross-functional solutions and they are designed to help organizations to create valuable interactions with their customers and support for different industry types.

Hybris includes product portfolio for the following capabilities −

• Products for Commerce
• Products for Marketing
• Products for Sales
• Products for Service
• Products for Billing
• Cross-Functional Solution

The link of Hybris site to view the complete product portfolio under Hybris umbrella is − https://www.hybris.com/en/products/digital-portfolio

Products for Commerce

The products for commerce available under SAP Hybris Commerce are explained in the screenshot below.

SAP Hybris Commerce Cloud can help a company to understand their customers at every point of the commerce experience, so they can drive relevant, meaningful interactions, from content creation to merchandising to fulfillment.

Products for Marketing

SAP Hybris Marketing is providing the most innovative solutions to marketers for providing personalized marketing experience as per their changing needs. The following product portfolio is available under SAP Hybris Products for Marketing.

Products for Sales

Hybris for Sales solution provides sales team to access data on mobile device and this provides information they need to know who the target customers are, any issues in sales process and how to covert each opportunity to a sale.

Products for Service

This solution helps an organization to deliver an excellent customer service experience to its customers. Hybris Products for Service offers a consistent experience across all channels, access complete and contextual customer information, and gain real-time insight into call center performance and field service management. Following products are available under this portfolio −

Products for Billing

Using SAP Hybris Revenue Cloud, you can deliver Price and Quote, Order Management and Subscription Billing experiences directly from the cloud. Following products are available under this category −

Cross-Functional Services

Apart from products mentioned, SAP also provides wide range of cross-functional solutions to manage customer interactions, wide range of tools to manage incentive plans and sales commission and to securely sign and manage documents online.