Customer Service - Useful Resources

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The following resources contain additional information on Customer Service. Please use them to get more in-depth knowledge on this.

Useful Links on Customer Service

Useful Books on Customer Service

  • Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
  • The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
  • Customer Service Training 101: Quick and Easy Techniques That Get Great Results
  • Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
  • The Big Book of Customer Service Training Games (Big Book Series)
  • The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

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