Six Sigma - Summary

We can summarize the following points −

• Six Sigma is a philosophy of quality improvement.

• Six Sigma is 3.4 defects in one million opportunities (DPMO).

• Components of Six Sigma are Customer, Process, and Employees.

• Six Sigma implementation requires the following roles −

  • Business Leader

  • Sponsor

  • Black Belt

  • Master Black Belt

  • Green Belt

• The generic cycle of Six Sigma includes the following phases: Define, Measure, Analyze, Improve, and Control.

• Six Sigma is dedicated to 'Customer focus'.