Employee Onboarding - Types
As the purpose of onboarding program is to introduce new hires to their job, coworkers and the organization and its work culture, every organization, big or small, prepare their own onboarding plan suiting to their needs and capacity. It is done not as a formality or business tradition but as an essential part of human resource management.
There are many ways to effectively orient new employees to a company and position, but certain formalized programs are more beneficial because they are consistent and standardized. The following is a discussion on the various types of onboarding program adopted by different organizations.
Types of Onboarding
There are many different types of onboarding programs which are implemented by different organizations to accomplish the same goal to introduce a new employee to the organization concerned to prepare him/her for a constructive role in realizing the organizational goals.
The most common type of program includes a brief orientation session where a new hire completes necessary paperwork and receives relevant handouts that explain the company’s mission, policies, and expectations. Other programs include formal training sessions, mentorship programs, leadership involvement, and other similar initiatives aimed at involving successful, senior-level employees in the orientation process.
Usually, smaller companies do not have the necessary resources to implement an effective and formal onboarding program. Therefore, new hires are often given a brief introduction to the company and then expected to learn through the well-known trialand- error process.
As there are different types of employee onboarding, there are also various faces of onboarding. Let us understand in detail about various faces of employee onboarding.
Regular Employee Onboarding
Often referred to as organizational socialization, employee onboarding refers to the process through which new employees gather the necessary knowledge, skills and behavior to become an efficient part of the existing team.
With the human resource market estimating that 50% of hiring failures occur within 18 months on the job for positions other than the senior level, companies – big and small, are making sure their employees aren’t one of the 25% of the population that looks for career transitions every year.
User / Consumer Onboarding
The onboarding process used to increase the likelihood of a new user successfully adopting your product/ service after purchase is known as user onboarding. The primary reason behind businesses making it a vital part of their marketing strategy is retention.
User retention is important today because almost each product/ service out there has at least a hundred alternatives with competitive offerings and prices. Most businesses lose out on their users in the first two months of the purchase either because the post sales experience was disappointing for the consumer or the consumer simply didn’t understand how to make the most out of his or her purchase.
Client Onboarding
One of the most critical functions for B2C as well as B2B companies, client onboarding directly impacts the client experience, servicing, and relationships leading to increased acceptance. Every client has different expectations, goals, objectives and grasp of the product or service you are offering; making it a must to include a self-introduction while onboarding them.
